Shipping Policy

At Rejuran USA we make it a priority to ensure that your experience with us is smooth and satisfactory, your great experience is important to us. Purchases made on Rejuran USA can only be billed and shipped within the United States.

Most orders shipped via Standard Service are processed and shipped in 1-2 business days, depending on product availability. Orders are shipped and delivered on business days (Monday through Friday, excluding major holidays). Please note: all purchases are subject to bank authorization prior to processing. Only authorized purchases will be processed and shipped.

Processing time for orders placed from November 22nd through December 1st may exceed up to 4 business days. Please allow up to 7 business days for your order to process and ship. If you have not received a notification past the 7 business day time frame, please reach out to our customer service team.

Shipping Costs & Delivery Times

All orders placed on rejuranusa.com are shipped Monday through Friday, excluding major holidays. Orders must be placed by 3 PM EST to start processing on the same day. Processing time usually takes up to 4 business days. Delivery times are based on orders placed between Monday – Friday.

Estimated Delivery Dates*

We do our best to estimate the most accurate delivery time for your convenience. For the most up-to-date delivery information once your order has been shipped, please refer to the tracking information in your email confirmation. Simply use the tracking number provided to track your package online. 

*Applies to in-stock items only. Delivery of out-of-stock items is subject to availability. The dates provided are estimates and subject to change.

Shipments to a PO Box and PO Box Addresses

Orders being sent to P.O. Boxes or APO addresses are delivered via the United States Postal Service.

International Locations

We’re sorry, products purchased on rejuran.com can only be billed or shipped to destinations within the United States. Please visit our International Page to find a retailer in your region.

Return Policy

Rejuran 60-Day Satisfaction Guarantee

Your satisfaction is our priority. That’s why we back our products with a satisfaction guarantee. If you are not completely satisfied with your purchase from rejuranusa.com, If, for any reason, your Rejuran® purchase does not meet your expectations within the 60-day window, we cordially invite you to return it for a full refund. This represents our risk-free commitment to ensuring your utmost satisfaction.

Please note: Return shipping cost is the responsibility of the customer.

Once these materials are received and evaluated by Rejuran USA, a refund will be issued.

Please note that Rejuran USA will NOT honor our 60 Day Money Back Guarantee for any products sold on Amazon® or eBay® or by Non-Authorized Retailers. We recommend that you use caution in buying products from Non-Authorized re-sellers, as these products may be counterfeit.